LEGAL

Terms and conditions

Last updated: 23 March 2026

Contracting entity

These Terms and Conditions ("Terms") govern your use of the software, services, websites and related materials provided by VoiceRecognition.com.au Pty Ltd ("Company", "we", "us", "our").

"Software" includes Speech Recognition Cloud (including the SpeechRecognition.cloud brand and the speechrecognition.cloud website operated by the Company) and any associated apps, plug-ins, models, APIs, and documentation.

Acceptance of terms

By downloading, installing, accessing, or using the Software, you agree to these Terms. If you do not agree, do not download, install, access, or use the Software. Your continued use constitutes acceptance of any updated Terms.

Eligibility

You represent that you have the legal capacity and authority to enter into these Terms on behalf of yourself or the entity you represent. If you do not have legal capacity (for example, because you are under 18), a parent/guardian or an authorised representative of your school or organisation must accept these Terms on your behalf, and you may use the Software only with their permission and supervision.

Licence

Subject to these Terms, we grant you a limited, non-exclusive, non-transferable, revocable licence to install and use the Software for your internal purposes. You must not copy (except for a reasonable backup), modify, adapt, translate, reverse engineer (except to the extent permitted by non-excludable law), decompile, disassemble, or create derivative works from the Software.

Authorised user / per-person licence (single user)

Each licence is granted to one individual natural person ("Authorised User").

The Authorised User may install and use the Software on multiple computers or devices, provided that:

  • the Software is used solely by that Authorised User; and
  • the Software is not used concurrently by more than one person.

You must not share, lend, rent, sublicense, or otherwise make the Software or any account credentials available to any other person. Each individual who uses the Software must hold a separate licence.

We may implement technical or administrative measures to enforce licence limitations, including session limits, device restrictions, or automatic log-outs. Such measures do not expand or reduce your licence rights and do not constitute a breach of these Terms.

Account and access

You are responsible for maintaining the confidentiality of any account credentials and for all activities under your account. You must promptly notify us of any unauthorised access or security incident.

High-risk and professional use disclaimer (all product tiers)

Important Notice: This software is not designed for use in high-risk contexts (for example, medical, legal, or financial decision-making, life-support, emergency communications, or safety-critical systems). You are responsible for independently verifying all outputs. Misrecognition or AI errors may occur. The Software does not provide medical, legal, financial or other professional advice. Do not rely on the Software as the sole basis for clinical or professional decisions. To the maximum extent permitted by law, you release the Company from any and all claims, losses, or liabilities arising from clinical, professional, or high-risk use across all product tiers.

Your data

You retain ownership of content you input into the Software. You grant us a worldwide, non-exclusive licence to host, process, and use your content solely to provide, maintain, secure, and improve the Software and related features. You must ensure you have all necessary rights and consents (including from data subjects) for any personal or sensitive information you process with the Software.

Privacy

Our collection and use of personal information is described in our Privacy Policy. By using the Software, you consent to such collection and use. Where required by law, you are responsible for providing notices and obtaining consents from end users.

Third-party services

The Software may interoperate with third-party services, models, or platforms. We are not responsible for third-party services and disclaim all liability arising from their acts, omissions, or terms.

Trademarks and no affiliation

"Dragon", "Nuance", "Microsoft", and other marks are the property of their respective owners. We are independent and not affiliated with, endorsed by, or sponsored by those parties.

Payment, trials, and subscriptions

Fees (if any) are payable in accordance with the pricing presented at purchase. Trials or beta access may be time-limited and can be changed or withdrawn at any time. Subscriptions automatically renew unless cancelled in accordance with the applicable cancellation process before the renewal date.

Beta and pre-release features

Some features may be labelled beta, preview, or pre-release. Such features are provided "as is", may contain defects, and may be modified, suspended, or discontinued at any time.

Updates

We may update the Software automatically. Some updates may be critical for security or functionality. Continued use after an update constitutes acceptance of the update and any accompanying changes to these Terms.

Acceptable use

You must not misuse the Software, including by violating applicable law; infringing intellectual property or privacy rights; uploading harmful code; attempting to bypass security; or using the Software to build competing products using our confidential information or non-public interfaces.

Intellectual property

We and our licensors own all rights, title, and interest in and to the Software and underlying technology. Except for the licence expressly granted, no rights are transferred or implied.

Warranties and consumer guarantees

Except for any non-excludable guarantees under the Australian Consumer Law (ACL), the Software is provided "as is" and "as available" without warranties of any kind. Where warranties cannot be excluded under the ACL, our liability is limited, at our option, to resupplying the services or paying the cost of having the services resupplied.

Limitation of liability

To the maximum extent permitted by law, the Company will not be liable for indirect, consequential, special, exemplary, or punitive damages; loss of profits, revenue, data, or goodwill; or business interruption, even if advised of the possibility. To the extent liability is not excluded, our aggregate liability arising out of or in connection with the Software or these Terms is limited to the greater of (a) the amounts you paid to us for the Software in the 12 months preceding the claim, or (b) AUD $100.

Indemnity

You indemnify and hold the Company and its officers, employees, and contractors harmless from and against any claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from your content, your use of the Software, or your breach of these Terms or applicable law.

Suspension and termination

We may suspend or terminate access to the Software immediately if you breach these Terms or if required by law or to address security risks. Upon termination, your licence ends and you must cease using the Software.

Export and sanctions

You must comply with all applicable export control and sanctions laws and must not use the Software in violation of such laws.

Governing law and venue

These Terms are governed by the laws of Queensland, Australia. The courts of Queensland have exclusive jurisdiction in respect of any dispute arising from or in connection with these Terms, subject to any non-excludable law.

Changes to terms

We may update these Terms from time to time. Material changes will be indicated by updating the "Last updated" date. Your continued use after changes take effect constitutes acceptance.

Severability

If any provision is held invalid or unenforceable, the remaining provisions remain in full force and effect.

Contact

VoiceRecognition.com.au Pty Ltd

Questions about these terms? Contact us.

Important Notice (all tiers). This software is not designed for use in high-risk contexts (for example, medical, legal, or financial decision-making). You are responsible for independently verifying all outputs. Misrecognition or AI errors may occur.